We only collect what we need to run this site, respond to you, and deliver services. No spam. No tracking across the web. No data resale. Just what’s needed — nothing more.
What we collect
When you contact us
We collect your name, email, and message so we can reply. That’s it. This is stored securely and used only to respond.
When you browse the site
We use basic analytics to see how the site is performing. This shows us things like device type, page views, and time on page. We don’t track individuals or follow you around the web.
When you become a customer
If you take up a service, we’ll collect the details needed to provide and support it — like business name, contact details, and billing info.
What we use your data for
To reply and support you
We use your information to respond to questions and deliver the service you’ve requested. Nothing more.
To run and improve the site
Basic, anonymised analytics help us understand what pages are useful and if anything’s broken.
To meet our legal duties
Some data must be kept for tax, compliance, or audit purposes — like invoices and service records.
Your rights
Access and correction
You can ask what data we hold about you and request changes if anything is wrong or out of date.
Deletion and restriction
You can ask us to delete data we no longer need, or restrict how we use it in certain cases.
Objection
If we’re using your data under a “legitimate interest”, you can object. We’ll review and respond fairly.
To exercise your rights
Email us and we’ll help promptly:
Retention
Enquiries
Messages sent via our contact form or email are kept for up to 24 months, unless you ask us to delete them sooner.
Customer data
Data linked to services is retained for the duration of your service and in line with tax and accounting laws.
Analytics
We follow the default retention period of our analytics provider. No identifiable personal data is stored.
Who we share it with
Trusted providers only
We use well-known tools to help us run the site and provide services — things like hosting, email, and billing. These providers only process data on our instructions and never use it for their own purposes.
Cookies
Essentials only
We use cookies to make the site work and remember your preferences. Analytics cookies may be used if you allow them via the cookie banner.
Questions or concerns?
If you have a question about privacy, contact us and we’ll respond quickly and clearly:
We protect your data with the same care we protect our own — simply, transparently, and without overreach.