01 / PULSE / AVAILABLE SELF-SERVICE MONITORING
“It's fine at our end.” That doesn't mean it's fine at yours.
The most maddening network faults are the ones nobody else can see. A device answers a check, yet something is slow, unstable or unreachable for the people relying on it.
We built Pulse to put measurements and history behind those conversations. It watches monitored devices and services from outside your network and through a lightweight agent inside it, capturing availability, latency, packet loss and changes over time.
THE TECHNICAL DECISION
Where a measurement came from matters. An agent losing contact is not proof that every device behind it has failed. Pulse keeps those observations distinct, so the evidence is more useful.